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Privacy Policy

Effective Date: July 2025
Last Updated: July 2025

 

This Privacy Policy explains how SynerPath (“we”, “us”, or “our”) collects, uses, discloses, and safeguards your personal information when you visit https://www.synerpath-jm.com (the “Site”). It applies to all visitors, users, and others who access the Site and is designed to comply with applicable data protection laws including:

  • The General Data Protection Regulation (GDPR) (EU/UK)
  • The California Consumer Privacy Act (CCPA)
  • The Jamaica Data Protection Act (DPA)

 

1. Information We Collect

We collect personal information you provide directly and data collected automatically when you use the Site:

A. Information You Provide:

  • Name, email address, contact information
  • Billing address, payment details (processed via third-party providers)
  • User account details (if applicable)
  • Communication preferences or other information provided via forms or purchases

B. Automatically Collected Information:

  • IP address, browser type, device ID, referring URLs
  • Pages viewed, time spent on the Site, and user interactions
  • Cookies and similar technologies (see Section 5)

 

2. Legal Bases for Processing (GDPR / DPA)

We only process your personal data when we have a legal basis to do so. This includes:

  • Consent – where you’ve given us clear permission
  • Contract – to fulfil our obligations to you (e.g. providing templates)
  • Legal Obligation – where required by law
  • Legitimate Interests – for analytics, site improvement, and communication (unless your rights override these)

 

3. Your Rights

Depending on your jurisdiction, you may have the following rights:

Under GDPR / UK GDPR / DPA:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time
  • Request data portability
  • Lodge a complaint with a supervisory authority

Under CCPA:

  • Know what personal data we collect, use, and share
  • Request deletion of your personal data
  • Opt out of the sale or sharing of your personal information (Note: we do not sell personal data)
  • Non-discrimination for exercising your rights

To exercise any of these rights, contact us at info@synerpath-jm.com.

 

4. How We Use Your Information

We use your information to:

  • Provide and improve our templates and services
  • Process transactions and send order confirmations
  • Respond to your inquiries or support requests
  • Send marketing or promotional communications (with your consent)
  • Monitor usage and detect security incidents

 

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience and analyse site traffic.

You may control cookies through your browser settings. For more details, see our [Cookie Policy] or contact us for information about the technologies we use.

 

6. Sharing of Information

We do not sell your personal information. We may share data with:

  • Trusted service providers (e.g. payment processors, hosting, analytics)
  • Regulatory bodies if legally required
  • Business partners (only if you opt in to such sharing)

All third parties are contractually required to protect your data under appropriate data protection laws.

 

7. International Data Transfers

If you’re located outside Jamaica or outside our hosting region, your information may be transferred to — and maintained on — servers located in other countries. We use safeguards such as Standard Contractual Clauses (SCCs) and Data Processing Agreements (DPAs) where required.

 

8. Data Retention

We retain your data only for as long as necessary:

  • For the purposes set out in this Policy
  • To comply with legal obligations
  • To resolve disputes and enforce agreements

 

9. Data Security

We implement appropriate technical and organisational measures to protect your information. These include encryption, secure servers, and access controls. However, no method is completely secure, and we cannot guarantee absolute security.

 

10. Third-Party Sites

This website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies separately.

 

11. Children’s Privacy

We do not knowingly collect personal data from children under the age of 16. If you believe a child has provided us with personal information, please contact us and we will delete it.

 

12. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we will revise the “Effective Date” above. We encourage you to review this page periodically to stay informed.

 

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us via email:
info@synerpath-jm.com